Outbound · Win-back

Your best new customer is an old one.

Mark works through residential customers who've gone quiet — anyone who hasn't booked in over a year — and reaches out to bring them back.

The cheapest lead you'll ever get.

A customer who's already hired you, already trusts you, and already knows your work is far more likely to book again than a stranger who clicked an ad. But most shops never call them back — the list just sits there. Mark turns that dormant list into booked work.

How it works

  • Mark identifies past residential customers who've been inactive for more than 12 months.
  • It reaches out by call and text to reconnect, remind them you're there, and surface seasonal or overdue work.
  • When there's interest, Mark books the job right then.
  • It works the list on a measured cadence, so you're steadily mining your own customer base without anyone lifting a finger.
You already paid to earn these customers once. Reactivation is how you earn from them again — without spending a dollar on new acquisition.

Put your customer list back to work.

See how Mark would reactivate your past customers.

Book a demo →